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2. Meet Cleaner
3. Share Priorities
4, Relax & Enjoy
Enjoy exclusive seasonal deals and priority booking with MSS Members Club.
Join the MSS members club
Enjoy preferential members rates and priority booking
Why Choose Our General Cleaning Service?
- Experienced & Trustworthy Cleaners: Every cleaner is hand-picked, background-checked, and insured for your peace of mind.
- Flexible Scheduling: Book one-off, weekly, or fortnightly services to keep your space consistently clean.
- Transparent Pricing: No hidden charges—just straightforward hourly rates.
- Convenient & Reliable: Book any day of the week, and count on us to show up on time.
Book Your Clean Today!
Easily secure your appointment with just a few clicks.
Tailored to your needs
Here are some key areas and tasks we can tackle during your cleaning session.
Bedrooms
- Make the beds
- Wipe down all surfaces, polish mirrors, remove fingerprints
- Clean door handles and around them, wipe light switches, and skirting boards
- Hoover and mop the floor
Additional Tasks - Change bed linen
- Wipe down wardrobe/cupboards/ drawers (internally)
- Folding laundry
- Windows cleaned internally
Bathroom and Toilet
- Clean and polish bathtub/shower, taps, sink, and toilet
- Polish mirrors
- Wipe down all surfaces, light switches, doors and skirting boards
- Hoover and mop the floor
- Empty and re-bag bins
Additional Tasks - Clean wall tiles
- Clean cabinets
Kitchen
- Clean and polish all surfaces
- Remove spider webs and dust
- Clean and descale sink
- Clean the microwave inside and out
- Clean kitchen appliances externally fridge, freezer, oven, extractor, hobs
- Hoover and mop the floor
- Empty and re-bag bins
Additional Tasks - Load/ unload dishwasher.
- Windows inside (up to a reachable height).
- Wipe the cupboards (inside – if empty).
- Clean the fridge and freezer (inside – if defrosted).
Living room & common areas
- Dust, wipe and polish all surfaces, doors, light switches, and skirting boards
- Hoover any soft furniture (sofa/armchairs) and underneath the cushions
- Hoover and mop the floor
- Empty and re-bag bins
Additional Tasks - Windows internally
Convenient and Thorough
Experience more than just a clean home with our comprehensive services. Our skilled cleaners provide deep cleaning and disinfection, targeting germs and bacteria with powerful sanitising solutions. We go beyond the basics—whether you need help with laundry, ironing, folding, plant care, or polishing silverware, our London team is ready to assist, giving you the freedom to unwind in your freshly cleaned home.
For more intensive needs, such as end-of-tenancy cleaning, post-construction cleaning, or Airbnb turnovers, we recommend booking our specialised services.
Frequently Asked Questions
Your cleaner will follow the list of tasks you’ve prioritised, focusing on what matters most to you during the time booked.
No contracts are required. If you wish to cancel your regular cleaning service, just give us 48 hours’ notice. Need to skip a visit or two? Simply log into your online account and make changes at least 48 hours before your next appointment.
Yes, your cleaner will use the cleaning products and equipment you have at home. If you’re missing any necessary supplies, mention this in your booking, and the cleaner can bring them for a small fee. Please note that larger equipment, like a vacuum, mop, and bucket, must be provided by you, as our cleaners typically travel via public transport.
We do our best to ensure you have the same cleaner for your weekly or fortnightly appointments, as long as you maintain the same day, time, and duration for your service, this can only be guaranteed by being an MSS Member..
Support
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Which service is right for me?
| Deep Clean | One-Off Clean | After Builders Clean | |
|---|---|---|---|
|
Essentials:
Clean reachable surfaces in all rooms
Clean cabinet doors and tops Clean exterior of appliances Clean kitchen & bathrooms Vacuum & mop floors |
✓ | ✓ | ✓ |
| Descale kitchen & bathroom sinks | ✓ | ✓ | ✓ |
| Clean inside windows | ✓ | ✓ | ✓ |
| Vacuum carpets & rugs | ✓ | ✓ | ✓ |
| Disinfecting the floors | ✓ | ✓ | ✓ |
| Wash and put away clean dishes | ✓ | Extra | ✓ |
| Deep clean the oven (inside) | ✓ | ✕ | ✓ |
| Deep clean fridge/freeze (inside) | ✓ | ✕ | ✓ |
| Clean carpets and upholstery | ✓ | ✕ | ✓ |
| Clean inside other appliances (dishwasher, washing machine etc) | ✓ | ✕ | ✓ |
| Clean external areas (balcony, garage, etc) | Extra | ✕ | ✕ |
| Book a service Book | Book a service Book | Book a service Book |
FAQ
Are discounts available on cleaning services?
Yes! MSS Club members enjoy discounted rates. Check our website for details on joining.
How do one-off cleaning and end-of-tenancy cleaning differ?
One-off cleaning is an hourly service focused on as much cleaning as possible in the allotted time and tailored to your priorities. End-of-tenancy cleaning, however, is a comprehensive service aimed at restoring the property to its original state and includes a satisfaction guarantee.
Can I get help with ironing during the cleaning service?
Absolutely! Just include ironing in your list of tasks when booking, and we’ll suggest the best duration to cover everything.
Is external window cleaning possible?
We clean interior windows, frames, and sills, and can do exterior panes if they’re within easy reach.
What if I need to cancel or reschedule my one-off cleaning?
Simply log into your MSS account and head to the Dashboard to adjust your booking. We ask for 48 hours’ notice for cancellations or rescheduling.
How is one-off cleaning different from regular cleaning?
One-off cleaning is a more intensive service that’s great for special occasions or a refresh. Multiple cleaners can be arranged for a deep clean with specialised products. You can also provide a checklist to ensure priority tasks are addressed.
Can cleaners handle mould removal on walls or ceilings?
While we’ll do our best, mould requires specific treatments, and severe cases may need plastering. For these, we recommend hiring a certified handyman.
Stay Updated
Know exactly where your cleaner is on the day of your service
Get real-time updates, with location tracking available 30 minutes before your appointment.
Set your cleaning priorities, connect directly with your cleaner, and monitor the progress of your service throughout the day.
Full list of our residential cleaning services
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